Samix® – FAQs

Product overview

What is the Samix Constantia?

The Samix Constantia is an electronic mortar-and-pestle style mixer designed to support efficient, consistent preparation of semi-solid formulations in compounding, laboratory, and processing environments.

What types of applications is the Samix Constantia designed for?

The Constantia is designed to support preparation of creams, ointments, gels, lotions, suspensions, and emulsions across a range of compounding workflows.

What is the difference between Samix Constantia and Constantia S?

Both models share the same mechanical platform. Samix Constantia S includes additional software features such as preset mixing programs and the ability to save favorite workflows, while the standard Constantia focuses on fully adjustable, operator-defined mixing.

Is the Samix Constantia replacing the ES500 or U1000?

Yes. The Samix Constantia platform represents the next-generation Samix mixer, offering a modernized design and updated software options while maintaining similar workflow concepts.

Performance & mixing capabilities

What batch sizes can the Samix Constantia accommodate?

The Samix Constantia supports a wide batch range, with compatible containers allowing preparation volumes from approximately 15 mL up to 1000 mL, depending on the accessories used.

How does the Samix Constantia achieve consistent mixing?

The system uses a rotating mixing blade combined with vertical container movement to distribute materials efficiently and promote uniform preparation.

Can mixing parameters be adjusted during operation?

Yes. Operators can define and adjust parameters such as time, speed, and stroke to suit specific preparation needs.

Does the Samix Constantia control temperature during mixing?

The Samix Constantia does not actively control temperature. Any heat generated during mixing is a result of mechanical energy and formulation characteristics.

Software & workflow configuration

Does the Samix Constantia require preset programs to operate?

No. The standard Samix Constantia allows fully manual parameter input, while preset and saved programs are available with the Samix Constantia S configuration.

How many programs can be saved on the Samix Constantia S?

The Samix Constantia S allows users to save up to 16 favorite mixing programs for repeatable workflows.

Is the software configurable for multiple users?

Yes. Both versions support flexible operation, while the Samix Constantia S is particularly suited for multi-user environments requiring standardized processes.

Accessories & compatibility

What accessories are compatible with the Samix Constantia?

Compatible accessories include mixing blades, disposable mixing blades, applicators, nozzles, spindles, pump adapters, and a range of Samix mixing containers.

Are mixing blades included with the Samix Constantia?

Mixing blades are not included with the base unit and must be purchased separately. Starter sets and blade kits are available.

Can the Samix Constantia mix directly into dispensing containers?

Yes. With compatible adapters and accessories, the Samix Constantia supports direct-in-container mixing workflows. This includes compatibility with the UnoDose™ line, allowing formulations to be mixed directly into dispensing containers and reducing or eliminating transfer steps.

What’s the difference between the two 1000 mL Samix jars?

The jars differ in the size of their bottom openings and intended dispensing workflows:
  • The 1000 mL Samix jar for pump adapter features a smaller bottom opening and is designed for use with a pump adapter.
  • The 1000 mL Samix jar for modified Topi-CLICK® filling station features a larger bottom opening, making it easier to use with a Topi-CLICK filling station.

Design & installation

Can the Samix Constantia fit under powder containment hoods?

Yes. The Samix Constantia features a compact footprint and a height under 55 cm, allowing placement beneath most powder containment hoods.

Is the Samix Constantia a benchtop unit?

Yes. The Samix Constantia is designed as a benchtop mixer suitable for standard laboratory and pharmacy work surfaces.

What type of interface does the Samix Constantia use?

The Samix Constantia features a touchscreen interface designed for intuitive operation and straightforward workflow setup.

Maintenance & cleaning

Are Samix mixing jars and disposable mixing blades single-use?

Yes. Samix mixing jars and disposable mixing blades are designed for single use. Discarding these components after use helps prevent cross-contamination and ensures proper mixing performance, as repeated use may affect material integrity and workflow reliability.

Are reusable mixing blades available?

Yes. Reusable mixing blades are available and are designed for routine cleaning and repeated use when cleaned in accordance with manufacturer guidelines.

What routine maintenance or inspection is recommended for the Samix Constantia?

To ensure optimal performance and support early detection of potential issues, it is recommended that the Samix Constantia be inspected annually or after approximately 2,000 preparations, whichever comes first. Inspection frequency may vary depending on usage intensity and operating environment.

Service & Support

Is the Samix Constantia serviceable?

Yes. The Samix Constantia is designed with serviceable components to support long-term use and maintenance.

What warranty is offered with the Samix Constantia?

The Samix Constantia includes a standard manufacturer warranty. Warranty terms and coverage may vary by region.

What support resources are available?

Support resources include user manuals, quick-start guides, technical documentation, and access to Medisca technical support teams.

General use

Is training required to operate the Samix Constantia?

The Samix Constantia is designed for intuitive operation. Training resources are available to support onboarding and workflow integration.

Can the Samix Constantia be used in different environments?

Yes. The Samix Constantia is used in pharmacy, laboratory, and processing environments, depending on application and regulatory requirements.

What warranty is offered with the Samix Constantia?

The Samix Constantia includes a standard manufacturer warranty. Warranty terms and coverage may vary by region.

What support resources are available?

Support resources include user manuals, quick-start guides, technical documentation, and access to Medisca technical support teams.