FAQs
Medisca Medisca
   Canada   
 
Thursday, December 04, 2008
 
   
 
 
How can I obtain product's Specifications, Material Data Safety Sheet (MSDS), or Certificate of Analysis (CofA)?
  Product specifications, Material Safety Data Sheets and Certificates of Analysis will soon be available online at htttp://www.medisca.com for customers who have registered for an online account. In the meantime, simply contact your Account Executive for this information.
 
Does Medisca do NDD deliveries?
  Medisca does provide customers with Next Day Delivery. For more information, please contact your Account Executive.
 
What are the delivery costs?
  One's of Medisca's mandates is to provide fast delivery without compromising the quality of our service. Our delivery costs* are available online at http://www.medisca.com/cen/tc_shipping.aspx or in our catalog.

*Prices are subject to changes without notice
 
Can I have a catalog?
   Please contact your Account Executive for information on how to obtain a copy of our catalog.
 
Does Medisca follow CGMP?
  Yes.
 
Does Medisca manufacture?
  Yes, but only bases.
 
What time can I reach one of your Account Executives?
  Our hours of operation are:

       EST: 9:00 AM TO 6:00 PM
       (4:45 PM on Fridays)

       PST: 8:00 AM TO 5:00 PM
       (3:45 PM on Fridays)
 
Does Medisca have discount rates on chemicals?
  Here at Medisca, we carry products of various types and sizes. We have very competitive prices for all our quality products. For more information on discount rates, please contact your Account Executive.
 
What does SE mean?
  SE means Short Expiry products. These are products that are coming to an expiration date. Usually less than one year of shelf life. There are special rates for these particular products. For more information, please contact your Account Executive.
 
What's our verification procedure when I process an order online?
In order to process an order, we need to know the following information : Your name, the company name, shipping address, billing address, pharmacy state license number (a fax copy), your pharmacy registration number (a fax copy), name of bank, bank contact, 3 credit references from local supplier.
Once we validated all of the above information the lock of the user account will be released and you be able to purchase online through Medisca.
 


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